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WARNING: OUR RESERVATION FORM WILL NOT SUBMIT IF ANY REQUIRED ENTRY IS LEFT UNANSWERED - Please fill out ALL items below with * after or form will NOT submit; we apologize for the inconvenience and thank you for your time and patronage!
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CANCELLATION POLICY: All rentals cancelled or rescheduled by you BEFORE DELIVERY due to unfavorable outside weather are entitled to a 100% refund of all prepayments made - if the weather stinks and we do NOT deliver you will NOT be charged; AFTER delivery is accepted weather is at your own risk - no refunds nor credits. We also reserve the right to cancel with full refund any rental threatened by expected unfavorable outdoor weather or any other unsafe condition. Should you cancel for any other reason we will provide a 100% refund on all prepayments if 14+ days cancellation notice is provided. If you give 13 or less days for cancellation notice (except weather related) all prepayments will be refunded minus $40 which you agree to as a cancellation (hold spot) fee. You agree we reserve the right to cancel your rental, charge the $40 cancellation fee, and refund any remaining prepayment due you should ANY of the following occur the day of your event: you nor any other event coordinator from your party is at the event location within 10 minutes of the time you request we be there (we do not wait around at parks for example); an adult is not present to sign our liability release form; full payment cannot be made before installation; an UNAUTHORIZED check is presented as payment (your pay method above must be check if you plan to pay by check - that is how we preauthorize it); setup area is too sloped and/or covered in feces/rocks/mud; sufficient electricity is not provided; improper location permissions; and anything that is out of the norm preventing your normal setup which is completely out of our hands but in yours.
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CUSTOMER SELF PICK UP ONLY REQUIREMENTS: 1) truck, trailer bed, or moving van; 2) capable to transport up to 250 pounds by self; 3) credit card to charge $1000 security deposit (not required on delivered rentals).
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**PAYMENT NOTE: Please only use the pay addresses provided; we can NOT refund any payment sent to someone else or an old address**
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**LAST BUT NOT LEAST: When you press submit below you should immediately see a next page thanking you (if not there may be a problem with your order). We will then contact you ASAP to confirm VIA EMAIL so please be checking your email soon. Your request will only go through if you fill out all entry items above, so please leave no blanks unless it says optional. If you have not heard from us within 8 business hours please contact us. Thank you for choosing Air Jump Moonwalks, we look forward to bouncing your way soon**
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