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IMPORTANT NOTE: OUR RESERVATION FORM WILL NOT SUBMIT IF ANY REQUIRED ENTRY IS LEFT UNANSWERED - Please fill out ALL items below with * after or form will NOT submit
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(Please choose an end time up to 8 hours after delivery and before sunset; indoor rental pickups okay if later than sunset)
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CANCELLATION POLICY: Any rental cancelled due to unfavorable weather is entitled to a 100% FULL refund if the rental is cancelled BEFORE delivery is made; after accepting your rental weather is at your own risk with no refunds nor credits offered on a delivered rental impacted by weather. Rentals cancelled with 14 or more days before delivery for any reason are also entitled to a 100% FULL prepayment refund; if less than 14 days notice is provided before the event a $40 hold spot fee will apply, any remaining prepayment will be refunded in full. You agree that if we come to your location and are unable to install due to no fault of our own (example: insufficient electricity, nobody at the location when we arrive, etc) $40 of any prepayment shall be kept as a travel and labor cost with any remainder refunded in full. Once a rental has been delivered, installed, inspected, and left at your party venue cancellations shall then no longer be offered; we only offer cancellations on uninstalled rentals under these terms.
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CUSTOMER SELF PICK UP ONLY REQUIREMENTS: 1) truck, trailer bed, or moving van; 2) capable to transport up to 250 pounds by self; 3) credit card to charge $1000 security deposit (not required on delivered rentals).
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**PAYMENT NOTE: Please only use the pay addresses provided; we can NOT refund any payment sent to someone else or an old address**
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**VERY IMPORTANT FINAL NOTE: When you press submit below you should immediately see a next page WITH GREEN TEXT thanking you. If you return back to this page then there was an error on your order. Should this persist please screenshot & text your answers to 913-481-7474. We will then contact you ASAP to confirm VIA EMAIL so please be checking your email soon. Your request will only go through if you fill out all entry items above, so please leave no blanks unless it says optional. If you have not heard from us within 8 business hours please contact us. Thank you for choosing Air Jump Moonwalks, we look forward to bouncing your way soon**
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